Web Survey Bibliography
Title Response Behavior in a Video-Web Survey: A Mode Comparison Study
Source Journal of Survey Statistics and Methodology; 5, 1, pp. 48-69
Year 2016
Access date 13.07.2017
Abstract Intrigued by the possibilities of improving the data quality of web surveys by incorporating human-like features, we developed a video-web survey for this study. This paper describes an experiment that compares response behavior in the video-web mode to traditional web and interviewer-administered surveys. The disclosure of sensitive information and respondents’ engagement were examined. Overall, despite the visual and auditory representation of a human interviewer in the video-web mode, video-web seems to have been experienced by respondents much like a traditional web survey. Based on these results, we argue that for human-like features to fully increase the level of engagement it would require the inclusion of responsiveness. However, researchers should be aware of possible social presence effects that may arise when creating web surveys with responsive human-like features.
Access/Direct link Journal Homepage (abstract) / (full text)
Year of publication2016
Bibliographic typeJournal article
Web survey bibliography - Vannieuwenhuyze, J. T. A. (4)
- Response Behavior in a Video-Web Survey: A Mode Comparison Study; 2016; Haan, M.; Ongena, Y. P.; Vannieuwenhuyze, J. T. A.; de Glopper, K.
- Measurement effects between CAPI and Web questionnaires in the UK Household Longitudinal Study; 2014; Lynn, P., Vannieuwenhuyze, J. T. A.
- Relative Mode Effects on Data Quality in Mixed-Mode Surveys by an Instrumental Variable; 2013; Vannieuwenhuyze, J. T. A., Revilla, M.
- A Method for Evaluating Mode Effects in Mixed-mode Surveys; 2011; Vannieuwenhuyze, J., Loosveldt, G., Molenberghs, G.